Home / FAQ

FAQ

FREQUENTLY ASKED QUESTIONS
  • What is the minimum order quantity?

    Minimum order quantity is one.

  • What is your delivery time?

    Depending on the quantity of goods and whether it is customized or not, generally, standard products will be delivered within 4 weeks, while customized products will be delivered within 4 to 6 weeks.

  • What is the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, etc.
    You need to pay 30% deposit before production and 70% balance before delivery.

  • How do you ensure the quality of your products?

    From raw material procurement to production and manufacturing, strict control is implemented, and each fan undergoes a running test before leaving the factory.

  • Are you a factory or a trading company?

    We are factory

  • Where is your factory?

    We are in Jiangsu wuxi, it's only 220km away from Shanghai

  • Can you provide customized services?

    Yes, we provide customized service.

  • Do you support OEM and ODM?

    We support OEM

  • How long is the warranty period for the product?

    1 year

  • Can your packaging ensure the safety of the product?

    We wrap the inlet and outlet of the fan, as well as the motor, with stretch film and then secure the fan in a wooden box, which can fully protect the product during transportation and handling.

  • What information do I need to provide to get an accurate quotation?

    The operating conditions for the gas to be delivered include flow rate (m3/h), total pressure (Pa), temperature (℃), gas density (kg/m3), and the altitude of the usage location (m); the material of the fan; the voltage, frequency, protection level, explosion-proof level, and whether the motor is variable frequency or not.

  • How can I keep up with the product progress if I don't go to your company?

    After placing an order, we will report the production progress regularly